Digital Transformation and Disputes
What is digital transformation? Where do the risks lie that may result in disputes between customer and supplier?
Musings on what can be known, contracting, and consequences of the unknown.
What is digital transformation? Where do the risks lie that may result in disputes between customer and supplier?
Musings on what can be known, contracting, and consequences of the unknown.
How you maximise your chances of success with AI
The UK government has been shocked by the weaknesses in its commissioning and contract management of services revealed by the G4S and Serco incidents. At a time that both public and private sectors depend ever more heavily on their service suppliers, what are the lessons to be drawn? In July 2013 serious malpractice was found…
Business models have been around for years in one form or another. How can their use support those considering business transformation or outsourcing? What is a Business Model? A Business model brings together a high-level view of the whole business that addresses: The proposition to its customers The revenue and charging approach, what it charges…
Now that the economic climate is getting milder, many finance leaders are moving away from bolting down expenditure and are instead seeking investments to support growth or finally releasing funds for deferred projects. But the market is still fragile and it is unclear as to whether trading volumes and margins will return to the levels…
What are the practical measures that need to be taken to establish belief in change and to manage it successfully? William Hooper reports from inside a service transformation. This article was originally published in Business Strategy Review Issue 4 2013 and is reproduced with permission. Inside Change_Business Strategy Review {Click on the link for free…
CEOs have long seen the potential for technical innovation to steal a march on their competition. Some like Google and Amazon have consummately reinvented their industries this way. Achieving the goal is however desperately difficult. What could you do to define the vision and deliver upon it? The Prize Strategists [Ref 1] have long spoken…
Every sponsor with whom I have ever worked has wanted quick wins in the bag. This is not just impatience, although there is normally a good dose of that. A sponsor must have put their own credibility on the line in making the case for change, and needs to hold the leading coalition together, sometimes…
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