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Daily Archives: 16th February 2015

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Group of business people discuss a contract

A Contract to Transform

Business Transformation, Outsourcing and Service ManagementBy William Hooper16th February 2015Leave a comment

The UK government has been shocked by the weaknesses in its commissioning and contract management of services revealed by the G4S and Serco incidents. At a time that both public and private sectors depend ever more heavily on their service suppliers, what are the lessons to be drawn? In July 2013 serious malpractice was found…

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