we consider the resolution of a dispute through legal proceedings. In this part, we review the fundamental issues of preparation, issuing proceedings and evidence. Part II will look at settlement negotiations and the trial.
Outsourcing agreements come to an end, just as do some political treaties. What can those steering the perils of partition learn from each other? There are few experiences as visceral as the turmoil of politics. As a British citizen, I have taken my part and cast my vote on 23rd June, 2016. The comparison of…
There is a fiction that suggests that business decisions are made on purely utilitarian grounds. Psychologists have shown convincingly that people value the avoidance of loss far more highly than capturing gains. There are many and significant implications for those seeking to implement change, particularly in an agile environment. The Agile Manifesto The Agile Manifesto and associated…
IT projects are complex, prone to delay and often fail to deliver the expected benefits, or any at all. Whilst each project is different, the reasons for failure are often similar. Sometimes the fault lies with the supplier, sometimes with the customer, frequently both. In this article, we look at common failings on the part…
IT projects are complex, prone to delay and often fail to deliver the expected benefits, or any at all. Whilst each project is different, the reasons for failure are often similar. Sometimes the fault lies with the supplier, sometimes with the customer, frequently both. In this article, we look at common failings on the part…
The success of any endeavour is hugely influenced by the quality of the approach taken. Whilst some deliver with élan, others fail pitifully. The injection of constructive competition can stimulate energy and challenge participants to raise their game. The approach to a project or service captures the essence of the way in which the objectives…
The choice of partner can have profound effects, in love and in commerce. Few get married with the intent of immediate divorce. What considerations should sway your selection of a partner? A good selection results in your finding the party that delivers you the best value solution to your need. The Office of National Statistics…
Now that the economic climate is getting milder, many finance leaders are moving away from bolting down expenditure and are instead seeking investments to support growth or finally releasing funds for deferred projects. But the market is still fragile and it is unclear as to whether trading volumes and margins will return to the levels…
The contract has been signed. Champagne has been consumed. The hangover is over – or is it just beginning? It takes many organisations two years or more to get a new service up and running effectively. In these times of short contract duration, expectations of flick-a-switch cloud services and agile delivery, what can you do…
What are the practical measures that need to be taken to establish belief in change and to manage it successfully? William Hooper reports from inside a service transformation. This article was originally published in Business Strategy Review Issue 4 2013 and is reproduced with permission. Inside Change_Business Strategy Review {Click on the link for free…
