Lee Gluyas and William Hooper review the common reasons for project failure and the steps which customers and suppliers (and those advising them) can take to minimise the risks. Complex IT and outsourcing projects are prone to delay. Some are abandoned in acrimony before completion. Whilst each failed project goes wrong for its own reasons,…
In this article, we look at common failings on the part of suppliers and steps which they can take to avoid them.
Success in delivering change is dependent upon the ability of project managers and others to wield influence, build support and overcome resistance. Services, projects and companies are social entities supported by human endeavour. Personal agendas and relationships shape their functions. Project managers can engage to advantage, or ignore social influence at their peril. A new…
Weaknesses revealed by incidents of contract management of G4S and Serco have shocked the UK government. At a time that both public and private sectors depend ever more heavily on their service suppliers, what are the lessons to be drawn? In July 2013 serious malpractice was exposed in contracts for the electronic tagging of prisoners…