In previous articles we looked at the common reasons why IT projects go wrong and the steps parties can take to manage a project which is slipping off track. This two part article considers the resolution of a dispute through legal proceedings. In part 1 we covered the fundamental issues of preparation, issuing proceedings and…
we consider the resolution of a dispute through legal proceedings. In this part, we review the fundamental issues of preparation, issuing proceedings and evidence. Part II will look at settlement negotiations and the trial.
An AI system may need to be investigated as part of a dispute, for compliance or to aid explanation. This helps you define what should be investigated.
In a companion piece to their recent article on the reasons for IT project failure, Lee Gluyas and William Hooper review the steps that can be taken to protect a position where a project is failing but recovery is being attempted. IT projects can be lengthy and complex, especially where they are part of a…
Lee Gluyas and William Hooper review the common reasons for project failure and the steps which customers and suppliers (and those advising them) can take to minimise the risks. Complex IT and outsourcing projects are prone to delay. Some are abandoned in acrimony before completion. Whilst each failed project goes wrong for its own reasons,…
Why ignoring the matter of intellectual property may come back to bite you. Intellectual property can sound like an esoteric subject and one that mos people manage happily to ignore most of the time. But it has some big implications. In days of old, capital appeared to rule. Big companies owned big things and lots…
In this article, we look at common failings on the part of suppliers and steps which they can take to avoid them.
Common failings on the part of customers in IT project delivery and steps which they can take to avoid them.
Summer 2014 has seen the spectacular failure of a number of services. Some important lessons have been drawn from these. What are they and how should they affect services and the way they are run? We all make mistakes. One of the key differentiators for service suppliers is the way that they recover from them.…
Juliet’s farewell to Romeo was full of remorseful kisses. For some approaching the end of a sourcing agreement, the move cannot come too soon. How can you minimise the pain of partition? Most attention is paid to transition in. Here we look from the perspective of the terminating operation. Why Exit? Most agreements run their…