Investigating Artificial Intelligence: disputes, compliance and explainability
An AI system may need to be investigated as part of a dispute, for compliance or to aid explanation. This helps you define what should be investigated.
Maximising Success with AI
How you maximise your chances of success with AI
The Mathematician and the Music Maker
There are many models by which a service may be priced and a deal constructed. Whatever the approach used, there are considerations that both of the parties should weigh before they agree. What is likely to be going on and how can you obtain the best outcome? During the process of engagement between customer and…
The Great Thing About Standards….
Standardising is so inherently appealing that most people happily accept it as a good thing, until the time comes to make it work. Are you to be like the company with 800 desktop builds for each 1000 staff? What are the costs, benefits, limits and practicalities of standardising service practice? Standardisation can apply to many things:…
Business Models: A Compelling Story
Business models have been around for years in one form or another. How can their use support those considering business transformation or outsourcing? What is a Business Model? A Business model brings together a high-level view of the whole business that addresses: The proposition to its customers The revenue and charging approach, what it charges…
Numbers, Numbers Everywhere
Many a governance body and service manager sees themselves as drowning in report data, but intelligence to inform decision-making and drive the business forward is elusive. How to get to brief, succinct relevance that informs and drives performance? Samuel Taylor Coleridge related his Rime of the Ancient Mariner in which the grey-beard loon narrates his…
