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Tag Archives: DevOps

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  2. Entries tagged with "DevOps"

Software Testing

Software Quality and Testing: A Primer

Forming Service Relationships, IT and Outsourcing Disputes, OtherBy William Hooper10th April 2025Leave a comment

A primer on software testing for contentious and transaction lawyers. Types of testing, what it aims to do and how to use this knowledge in contracting and disputes.

Getting Multiple Suppliers to Work Together

Forming Service Relationships, Invigorating ServicesBy William Hooper12th October 2016Leave a comment

Multi-supplier service is all the rage, together with its linking agent Service Integration and Management (SIAM). Wonderful in theory. How does one practically get multiple parties to collaborate towards a common end? It was recognised early in the development of multi-supplier models that there needed to be a unifying agent. A great deal of time…

A person's head with inner workings and digitised background

Asking the Right Questions

Business Transformation, Forming Service RelationshipsBy William Hooper20th September 2016Leave a comment

The formation of a good sourcing agreement relies on clear thinking and agreement between the parties on what is to be done, why and how. The market and technology are changing so rapidly that the next agreement is likely to bear little resemblance to the last. How to make sure we ask the right questions…

Contracting for Multi-Supplier DevOps

Forming Service RelationshipsBy William Hooper28th July 2016Leave a comment

Just when multi-supplier (also known as SIAM) contracting is starting to get under control, DevOps emerges. This article looks at the interaction of the two for the design of retained and sourced IT operations. The implications for service contracts are profound and largely un-tested. The pages of management journals have been liberally sprinkled with fads…

The Changing Demands of Retained Service Organisations

Forming Service Relationships, Invigorating ServicesBy William Hooper2nd May 2016Leave a comment

In the 1980s it was simple: there was little sourced service. Then came the bandwagon and many jumped on, keeping the thinnest retained shell. What are the challenges now as the pendulum of fashion and practice continues to swing? Trends in the Market Some projections of future events are little more than crystal-ball gazing. Others…

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