Assessing Design Quality in IT Contracts
What can a customer do when drafting a contract to insulate against the risk of failure? How to implement operational measures in delivery? What can an expert do to clarify the issues for the court?
Asking the Right Questions
The formation of a good sourcing agreement relies on clear thinking and agreement between the parties on what is to be done, why and how. The market and technology are changing so rapidly that the next agreement is likely to bear little resemblance to the last. How to make sure we ask the right questions…
Whose Fault is it Anyway? Why IT Projects Fail (Part 1: The Customer’s Fault)
Common failings on the part of customers in IT project delivery and steps which they can take to avoid them.
A Winning Approach Outshines the Competition
The quality of the approach taken has a strong influence on the success of any endeavour. Whilst some deliver with élan, others fail pitifully. The injection of constructive competition can stimulate energy and challenge participants to raise their game. The approach to a project or service captures the essence of the way in which the…
