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Tag Archives: Architecture

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  2. Entries tagged with "Architecture"

The Great Thing About Standards….

Invigorating Services, Outsourcing and Service ManagementBy William Hooper5th July 2014Leave a comment

Standardising is so inherently appealing that most people happily accept it as a good thing, until the time comes to make it work. Are you to be like the company with 800 desktop builds for each 1000 staff? What are the costs, benefits, limits and practicalities of standardising service practice? Standardisation can apply to many things:…

Team Strives to build a puzzle-wall

Business Models: A Compelling Story

Business Transformation, Forming Service RelationshipsBy William Hooper13th May 2014Leave a comment

Business models have been around for years in one form or another. How can their use support those considering business transformation or outsourcing? What is a Business Model? A Business model brings together a high-level view of the whole business that addresses: The proposition to its customers The revenue and charging approach, what it charges…

Delivering Value Quickly in Transformation Programmes

Business TransformationBy William Hooper24th October 2012Leave a comment

Every sponsor with whom I have ever worked has wanted quick wins in the bag. This is not just impatience, although there is normally a good dose of that. A sponsor must have put their own credibility on the line in making the case for change, and needs to hold the leading coalition together, sometimes…

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