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Daily Archives: 25th May 2015

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Juggling digital components

Integrating Service

Forming Service Relationships, Outsourcing and Service ManagementBy William Hooper25th May 2015Leave a comment

Service Integration and Management (SIAM), also known as multisourcing, is all the rage. What is the essence of integration, what do you get from it and how do you make it work? I am suspicious of fashion, as anyone who has seen my wardrobe will attest. That there is a new management fad promotes interest…

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