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Tag Archives: Exit

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  2. Entries tagged with "Exit"

Managing failing IT and outsourcing projects

IT and Outsourcing DisputesBy William Hooper22nd September 2020Leave a comment

In a companion piece to their recent article on the reasons for IT project failure, Lee Gluyas and William Hooper review the steps that can be taken to protect a position where a project is failing but recovery is being attempted. IT projects can be lengthy and complex, especially where they are part of a…

Dollar Bill

Intellectual Property – Hidden Treasure?

Forming Service Relationships, IT and Outsourcing DisputesBy William Hooper7th July 2019Leave a comment

Why ignoring the matter of intellectual property may come back to bite you. Intellectual property can sound like an esoteric subject and one that mos people manage happily to ignore most of the time. But it has some big implications.  In days of old, capital appeared to rule. Big companies owned big things and lots…

Head with keyhole and digital background

Intellectual Property, Artificial Intelligence and Outsourcing

Forming Service RelationshipsBy William Hooper12th April 2018Leave a comment

Outsourcing contracts have long contained intellectual property clauses. How do old abuses and recent changes in technology and business influence these and what the parties should be interested in? Intellectual property (IP) has long been a difficult subject. Many have found to their cost that their rights differ from what they expect. The timing of…

The island of Great Britain walking away from the continent and EU

Of Exit and Brexit

Outsourcing and Service ManagementBy William Hooper23rd May 2017Leave a comment

Outsourcing agreements come to an end, just as do some political treaties. What can those steering the perils of partition learn from each other? There are few experiences as visceral as the turmoil of politics. As a British citizen, I have taken my part and cast my vote on 23rd June, 2016. The comparison of…

a broken heart

Parting is Such Sweet Sorrow: Managing Service Exit

IT and Outsourcing Disputes, Outsourcing and Service ManagementBy William Hooper3rd March 2014Leave a comment

Juliet’s farewell to Romeo was full of remorseful kisses. For some approaching the end of a sourcing agreement, the move cannot come too soon. How can you minimise the pain of partition? Most attention is paid to transition in. Here we look from the perspective of the terminating operation. Why Exit? Most agreements run their…

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