How Software Is Designed and Built
How software is designed and built. Its effect on value to a customer. Waterfall, agile and hacking. Iterative design and delivery and the benefits of iteration.
Digital Disputes
The implications for those seeking redress in disputed digital transformation programmes. Characteristics of digital transformation. Analysing failures to determine cause.
Maximising Success with AI
How you maximise your chances of success with AI
Building Service Capability
The concept of “capability” has long been used in strategic analysis to establish defensible leadership. What are the capabilities that leading service providers and customers are establishing? How do you assess the difference between hype and substance? The bar of acceptable performance has always risen over time. Right now, the rate of change seems to…
Whose fault is it Anyway? Why IT Projects Fail (Part 2: The Supplier’s Fault)
In this article, we look at common failings on the part of suppliers and steps which they can take to avoid them.