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Yearly Archives: 2020

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  2. 2020

Investigation of AI

Investigating Artificial Intelligence: disputes, compliance and explainability

IT and Outsourcing DisputesBy William Hooper2nd December 2020Leave a comment

An AI system may need to be investigated as part of a dispute, for compliance or to aid explanation. This helps you define what should be investigated.

The Smart City

Maximising Success with AI

Business TransformationBy William Hooper26th October 2020Leave a comment

How you maximise your chances of success with AI

Managing failing IT and outsourcing projects

IT and Outsourcing DisputesBy William Hooper22nd September 2020Leave a comment

In a companion piece to their recent article on the reasons for IT project failure, Lee Gluyas and William Hooper review the steps that can be taken to protect a position where a project is failing but recovery is being attempted. IT projects can be lengthy and complex, especially where they are part of a…

Crashing Aeroplane

Whose fault is it anyway? Why complex IT and outsourcing projects fail

IT and Outsourcing DisputesBy William Hooper8th July 2020Leave a comment

Lee Gluyas and William Hooper review the common reasons for project failure and the steps which customers and suppliers (and those advising them) can take to minimise the risks. Complex IT and outsourcing projects are prone to delay. Some are abandoned in acrimony before completion. Whilst each failed project goes wrong for its own reasons,…

Green shoots emerge from fire

Corporate Resilience and Continuity

Invigorating ServicesBy William Hooper4th June 2020Leave a comment

The onset of the virus caught most napping. Some organisations sprang into action and responded effectively. Others are still searching government web-pages in the hope they will tell them what to do. Many will go out of business. How can you use this crisis to best improve your own corporate resilience? In 2016, Tesco managers…

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