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Daily Archives: 5th March 2015

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Business people as puppets

A Healthy Influence

Outsourcing and Service ManagementBy William Hooper5th March 2015Leave a comment

Success in delivering change is dependent upon the ability of project managers and others to wield influence, build support and overcome resistance. Services, projects and companies are social entities supported by human endeavour. Personal agendas and relationships shape their functions. Project managers can engage to advantage, or ignore social influence at their peril. A new…

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