Galileo Galilei portrait, holding telescope with a starry sky

Project Delusion

Projects have been running over-budget and late since the Pharaohs built their tombs. Since then, good practice has been published and qualifications have been established, so why do projects and programmes still go wrong? Whilst most projects slightly over-run, a significant minority goes catastrophically bad, even sinking their host companies. What can you do to…

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Celtic knot brooch

The Challenges of Integrating Service

There are many aspects of building a multi-supplier model that must be managed concurrently. This post focuses on the governance and operational conditions that must be established for successful Service Integration and Management (SIAM) and Systems Integration (SI). Not least of these is the skills and attitude needed within the retained governance. Transition No service…

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Hopeful people

The Role of Belief in Driving Transformation

The word “Transformation” is normally reserved for fundamental change, in contrast to the more transactional “transition” and 101 other variants.  Whilst transformation often involves a change to processes, organisations and systems, the one essential is that hearts and minds must change for the objective to be attained. A programme that I have recently led found…

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